Frequently asked questions

Because you deserve clarity before stepping into something new.

These are some of the most common questions I hear as people consider starting therapy. If you don’t see your question answered below, you’re welcome to contact me here

  • We’ll begin with a free 15-minute consultation to see if we’re a good fit. If we decide to move forward, I’ll schedule your intake session, where we’ll talk about what’s bringing you in, your history, and your hopes for this space.

    The First Session Is About Landing Softly

    I’ll ask questions to get to know you, but this isn’t an interview. You’re welcome to share as much or as little as you feel ready to. My goal is to help you feel seen, not rushed.

    Sessions are 53 minutes and typically once per week to start.
    We’ll shape the focus of our work together, what healing might look like for you, and how to get there at a pace that feels right.

    And if it’s not the right fit, that’s okay too. I’ll help you find someone who is.

  • That’s such an important question, and one you’re allowed to ask.

    Finding the right therapist is less about credentials and more about connection.

    Here’s what I can tell you about working with me:
    I’m grounded, warm, and culturally rooted. I work well with women who carry a lot, high achievers, cycle breakers, and those who are used to doing it all but are ready to stop doing it alone.

    If that sounds like you, and you’re looking for a space where you don’t have to over-explain, where your story is honored in all its complexity, we might be a good fit.

    You deserve to feel at ease with the person you open up to. Let’s see if that might be me.

  • Schedule a free 15-minute consultation to see how it feels.
    No pressure. Just a conversation to explore what you’re carrying and whether Alivio Counseling feels like the right place to begin.

    SCHEDULE A FREE CONSULTATION

  • Yes. I offer therapy in English, Spanish, or Spanglish, whichever reflects the way you move through the world.

    You don’t have to choose one language.
    You don’t have to translate yourself.
    You get to show up as you are.

  • Yes. Healing doesn’t depend on a couch, it depends on connection and safety. We’ll meet via secure Google Meet from wherever you feel comfortable, anywhere in Texas or Nevada.

    Clients often tell me they’re surprised by how natural and connected it feels.

    Learn more about online therapy

  • Yes. I offer in-person therapy at my office in Katy, TX, and online sessions for clients across Texas and Nevada.

    We’ll discuss what format feels best for you, either way, the care stays the same.

  • Yes. While I center the experiences of Latinas, I also welcome women who resonate with this kind of healing, relational, grounded, and culturally rooted.

    If you’ve ever felt like you had to explain your identity to be understood, you may find this space welcoming.

  • The kind of work I offer isn’t quick-fix or surface-level. It’s spacious, intentional, and often rooted in exploring what’s been carried for years, sometimes generations.

    Many of the women I work with have done short-term therapy before. They’ve learned the coping skills, but they’re still carrying the pain. They come to Alivio because they’re ready to go deeper.

    We’ll move at your pace and check in often. No pressure to stay longer than needed, but this is a space where long-term, relational work is welcomed and supported.

  • No. We go at your rhythm, not mine. You don’t have to share your whole story on day one. You don’t even have to know where to begin. I’ll help you settle in gently.

  • What are your fees and payment options?

    Therapy is an investment—not just in healing, but in your peace, your energy, and your long-term wellbeing.

    My current fee is $160 per 53-minute session.

    I do not accept insurance. I'm happy to provide a superbill (a detailed receipt) that you can submit to your insurance company for possible out-of-network reimbursement—many plans offer partial coverage.

    Many clients choose to pay privately. Private-pay therapy allows for greater flexibility, privacy, and depth—without insurance limitations on diagnosis, frequency, or focus of care.

    I do not offer a sliding scale at this time. I'm happy to help you explore other options that may support access, including:

    HSA/FSA cards Out-of-network reimbursement Referrals to trusted lower-cost providers, if needed

    I also offer therapy groups throughout the year, which provide a more accessible option while still offering meaningful, structured therapeutic support in a shared space.

    Learn more about Group Offerings

    Good Faith Estimate:

    Under the No Surprises Act, you have the right to receive a Good Faith Estimate of expected charges before starting services. You'll automatically receive this in writing when you begin therapy.

  • Life happens. I ask for at least 24 hours’ notice by text, voicemail, phone, or email.

    • More than 24 hours: No fee

    • Less than 24 hours: $75 fee

    • No-show: $100 fee

    These fees aren’t billable to insurance and will be charged to your card on file.
    We’ll review this policy during your first session it’s meant to protect the time, care, and consistency we build together.

  • It’s okay if you’re unsure or nervous to start most people are. Let’s connect in a way that feels low-pressure and grounded.

    You can schedule a free 15-minute consultation to ask questions, talk things through, and get a sense of whether this space feels right for you.

    SCHEDULE A FREE CONSULTATION

    Healing doesn’t have to happen alone. Let’s begin—slowly, gently, with alivio.

Pink bougainvillea flowers hanging against a background of blue sky and greenery.

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